Not all leaders are managers; not all managers are leaders. According to one observer, “Management is about coping with complexity. Good management brings about order and consistency by drawing up formal plans, designing rigid organizational structures, and monitoring results against the plans.3 While leaders exercise influence in a more informal and unstructured manner, managers occupy formal decision-making positions in the organization. Management jobs can provide the opportunity for leadership, and managers are more likely to be effective by combining formal authority to make decisions and allocate resources with the ability to motivate subordinates. Table 12.1 lists leadership practices of managers.